Privacy Policy
What we collect, why we collect it, and the choices you have. Written so you can actually read it.
Your trust matters to us, so we have tried to write this policy in plain language rather than dense legal text. It covers what information Hommigo collects, why, who we share it with, and the choices you have.
01 Introduction
Hommigo ("we", "us", "our") operates the Hommigo property management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
02 Information We Collect
We collect information you provide directly, such as your name, email address, phone number, date of birth, gender, address, government ID documents (Aadhaar/PAN) for KYC verification, bank account details for payouts, and property listing details.
- Account information: name, email, phone, password
- Profile information: date of birth, gender, address, profile photo
- Identity verification: Aadhaar, PAN, and other KYC documents
- Financial information: bank account details for rent/commission payouts
- Usage data: device information, IP address, app interactions, location (where permitted)
03 How We Use Your Information
- To create and manage your account and verify your identity
- To connect property owners, brokers, tenants, residents, service providers, vendors, and security personnel within a society
- To process rent payments, maintenance fees, and vendor charges
- To send transactional notifications, reminders, and support communications
- To maintain the safety and security of our platform and users
- To comply with legal and regulatory obligations
04 Sharing of Information
We do not sell your personal data. We may share information with:
- Property owners, brokers, or society managers directly involved in a transaction with you
- Payment gateway providers to process transactions
- Government authorities when required by law
- Service providers who support our platform operations under confidentiality obligations
05 Data Security
We implement industry-standard technical and organizational measures, including encryption, access controls, and regular audits, to protect your information from unauthorized access, alteration, or disclosure.
06 Data Retention
We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
07 Your Rights
You may access, update, or request deletion of your personal information at any time from your profile settings, or by submitting an account deletion request. See our Account Deletion Policy for details.
08 Children's Privacy
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.
09 Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified via the app or email, and the "Effective Date" above will reflect the latest revision.
10 Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact our support team through the Help section of the app.